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Workforce

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1. How do I register for Unemployment Benefits?

A person may register for unemployment benefit by a couple of methods. The first method involves logging on to the Texas Workforce Commission website at: http://www.twc.state.tx.us/ui/uiclaim.html. This online site will guide you through the application process and also contains valuable information and FAQs about unemployment benefit issues. You may also apply for unemployment benefits by phone. The number to call if you live in a rural area is (800) 939-6631.

2. What type of services are available at the Workforce Solutions-Alamo Career Center?

The services provided at Workforce Solutions are aimed at assisting job seekers and employers alike. Job seekers can receive personal assistance with work registration in the Work In Texas Website as well as other well known online job search services. Customers can also take advantage of the weekly resume writing and interview skills classes. Customers are free to utilize our resource area where they can take advantage of Internet access and various software applications that can help them with their job search and career building activities. In addition to these basic services, we also provide service through our specialized programs. The purpose of these specialized programs is to address specific needs and barriers that might otherwise prevent an individual from entering the workforce. Weekly orientations are conducted in our facility to explain the specifics of these programs. If a person is not able to make the regularly scheduled event, we will do our best to schedule one-on-one meetings that fit around the customer’s schedule. But no matter the service or program, they all share the same common goal and that is finding a job. Our centers are also a place where local employers can conduct job fairs and hiring events as well private areas to conduct their interviews and pre-employment testing. Another advantage that employers have using our center involves a large labor pool from which to draw qualified candidates. This is because all unemployment benefit recipients are required to register at www.workintexas.com. None of the other well known job search websites can make this claim. Employers can also obtain information regarding labor law and wage guidelines. Labor Market Information can provide the employer with valuable statistical wage data and allow them to effectively set their wage scale as it relates to their competitors.

3. Is Workforce Solutions a placement agency?

No, Workforce Solutions is not a placement agency, but rather a career center. The services, equipment, and facilities that we provide are free to the employer and the job seeker. Through our services, we help to secure long-term employment in the communities that we serve.